In-Room Hotel Tech Trends 2020

The hospitality industry is changing rapidly and it gets increasingly difficult for hoteliers to keep up. We’ve made a list with all trends and benefits going on and it’s very exciting!

1. Personal Device Streaming - Watch content when desired

The way we watch TV is changing, people just watch content when desired and you and I are doing it at home too. Our Millennial type of guest chooses streaming services like Netflix, Amazon, and YouTube over traditional cable TV, so WHY do hotels serve their guests differrently?

With solutions like AirPlay, MiraCast or Google Chromecast guests can stream their personal device content to the big in-room TV screen and thus continue watch their favourite movies, series and docu’s on Netflix, Amazon, Hulu, HBO or what ever, just like they are doing at home.

Benefits of Guest Device Streaming :

  • Home away from home feeling (allowing guests to watch their personal content)

  • Streaming TV channels by mobile app you don’t have in your channel plan.

  • Content when desired via their own streaming accounts

We’ve done 44 Screen Sharing cases in the past two years, so we are happy to help you. :-D

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2. Wireless Device Charging

Cords and wall sockets (which you never have enough) it’s a pain in the *ss as guests bring more and more electronic devices to hotels. Wireless charging is taking care of this hassle as long as devices are suitable for wireless charging of course.

We have some interesting inside info for you regarding the Wireless Device Charging Market from 2017 till 2023 and it’s pretty impressive.

Benefits of wireless charging :

  • Simplicity (just drop device on the charger)

  • Safer way to charge devices

  • Incase guests forgot their charger

  • The ‘there are not enough wall sockets’ problem is passed.

Wireless charging market revenue worldwide in 2017 and 2023 (in billion U.S. dollars)

Source: Statista
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3. Smart Room Controls

Digital controls for temprature, lights, curtains etc. can be adjusted and programmed with a tap of a finger from smartphone, tablet, or the in-room hotel TV.

Benefits of Smart Room Control :

  • Improved Sustainability - Less energy wasted when unoccupied, Light bulbs reduced in daylight hours, AC off when no one is in the room

  • Guest entertainment - Voice commands, control curtains, AC, TV by a tab of a finger

  • Guest personalisation - quick room adjustments

We have some solutions for you just reach out to see what systems are compatible with ours.

Smart Room Control Hotel

4. Voice-activated Control - “Hi Alexa, get me some coffee.”

Smart speakers like Amazon Alexa to handle hotel specific requests… It’s a thing and more and more hotels are starting to deal with this. It’s a great feature and a cool entertainment thing.

Benefits voice activation :

  • Guest entertainment

  • Easy way for guests to order their meal ;-)

We have some great partners, and we are happy to help you on this case.

5. Keyless Room Entry

A keypad code, a digital version of a room key, or an app on a smartphone eliminates the need for physical room keys and streamlines the check-in process + it’s doing mother nature a favour too.

Benefits of keyless room entry :

  • Improved sustainability - no more plastic cards :-)

  • No more check-in lines (improved guest experience)

  • In case your guest forgot his room-key in the room - mobile phones are fused to our hands nowadays so they always have their key in-hand


Stay up-to-date folloing these simple steps:

  • If you want your hotel to stay up-to-date just keep up with consumer trends

  • Guests want the home away from home experience

  • IRS is your partner in hotel tech

If you have any questions regarding one of these top trends in the hospitality market just reach out to me : Joel@irs-telecom.nl and I’ll contact you shortly.

Thanks,

Joel Affolter

Joël Affolter