We are solving problems, not selling new shiny “best since sliced bread” equipment whenever we have the chance.
The role of “the second opinion” has increased since COVID and inflation. More and more hoteliers and hospitality owners want (our) advice on their problem and the solution they are presented with. - which is 9/10 times “buy our latest equipment” we take the "Making do with the means available to you." approach which basically works a lot of the time.
Just a few months ago we’ve solved a WiFi coverage problem at a boutique hotel. The solution presented to the hotelier: “WiFi6 will solve it all!” - a €25.000 investment… keep that in mind.
We came around, used common sense, repositioned some of the WiFi acces points some of which were concealed in a metal closet, checked if they we’re all working, fixed some keystones (the connector on the UTP cable) did some measurements and voilà, problem solved in just 3 hours. I’m not joking… it really was that easy and problem solved for just under €500,00
It’s obvious the case above is just an amateurish blunder from their current supplier.
Our technicians put in hours and hours of research to develop them selves to create great products and services and to see how some companies work and screw their customers is a very frustrating thing to see. You won’t hear us say “we are perfect” but cases like this just makes us so sad!