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Otrum - The Global Hospitality Market Leader

Otrum is the market leading provider of guest centric software for the hospitality industry, with an installed base of over 160,000 hotel rooms across Europe, the Middle East, Africa and Asia.

Kempinski IRS Hospitality - Otrum
Hilton Hotel IRS Hospitality - Otrum
Hyatt Hotel IRS Hospitality - Otrum
Radisson IRS Hospitality - Otrum
Marriott IRS Hospitality - Otrum
Renaissance IRS Hospitality - Otrum

Otrum Interactive TV

With Smart TV implementations investment costs can be significantly reduced using existing infrastructure such as coax, Ethernet and Wi-Fi. This flexibility also includes hybrid solutions with mixed infrastructure.

Built on a HTML5 foundation, Otrum software works across multiple platforms and delivers a seamless user experience across TVs, tablets and smart phones.

Powerful tools are provided for branding and customisation, including graphical languages such as Arabic and Russian.

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Netflix, HBO, iTunes, Youtube and more – all of your guests favourite content displayed securely.

Your guests arrive at the hotel with their own smart devices and their own catalogue of content. Otrum Enterprise enables the guest to easily view their content on the large in-room screen. Intuitive onscreen instructions guide the guest from start to finish.

For security purposes, Otrum utilises secure authentication between the smart device and the TV, this ensures that content is only shown on the desired screen.

Revenue generation has never been easier. Unlimited sales opportunities through TV and mobile.

Enabling purchases, bookings and orders of any services that you would like to offer your guests.

Depending on your property, needs and service level you can let your guests browse and book services such as spa treatments, a table in your restaurant, tee off time at the golf course, baby sitter or perhaps order a late check out.

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Optimise room management and achieve operational excellence. Smart tools for smart hotels.

Turn your guest rooms around more efficiently, only occupied rooms generate revenue. Otrum Enterprise provides housekeepers with access to dedicated tools from any connected device or in-room TV.

Room status is reported to the PMS immediately, with cleaned and vacant rooms available for immediate resale.

Cut costs by aligning services with guest needs. Fact based decision making.

The statistics application provides insight into how your guests are using the interactive solutions within your hotel.

Detailed information allows you to learn more about how your guests are using the system, and enables you to more effectively use all the tools that Otrum provides.

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Otrum Mobile Guest App

Take all interactive services mobile. Let guests use their own smart devices to access hotel services.


Second screen experience

Guests want more; more gadgets, more in-room technology and more content. Harness the power of the technology that they bring with them, allow them to use their own smart devices to interact with hotel services. Your rooms get a true second screen experience, with the possibility for guests to view live TV on their tablet or smart phone – perfect for keeping young guests entertained.

Smart devices have full access to a range of applications, including an overview of TV channels, movies, unread messages, news, flights and weather. Use Otrum’s Mobile Guest App as your hotel’s mobile app – promote hotel services and facilities before the guest even arrives.

Electronic Programme guide

The fully featured EPG lets the guest sort, browse and control TV channels in their room. The EPG shows what is currently playing, as well as what is coming up next. Pressing the TV channel logo immediately changes the programme you are watching on the TV.

Otrum Enterprise



Provide your guests with hotel and local information.


Guest Analytics

Learn to know your guests better. Know what they find interressting and what not…



Allow housekeeping to change the room status directly to your PMS from every connected device or TV.


Screen Sharing

Allow guests to stream their personal device content onto the big TV screen.


Entertainment/ Info

TV apps, VOD, Games, RSS Feeds, News. Create an interactive experience.

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Sell, promote and book. Everything is possible with Otrum Enterprise.



Start a chat with your guests, let them know whats happening today or tonight.


Smart Phone Connectivity

Control your TV, make purshases and share your content.


Live Feeds

Live news feeds, Live flight information and more!


 Over 1.5 million Otrum Enterprise users per month.

Enable any TV for guest content streaming

Utilising an in-room Google Chromecast device, OtrumCast seamlessly supports both Android and iOS mobile clients with secure authentication for guest in-room streaming. Guests can access content from Netflix, HBO, YouTube and a 1000 more content rich applications. Unlike AirPlay and Miracast, the Chromecast solution allows the guest to cast content and simultaneously use their mobile device for other applications.

OtrumCast can easily be combined with existing solutions such as Samsung LYNK™ REACH, LG Pro:Centric and Philips CMND, or even installed together with TVs without a managed platform. The only technical requirement for the TV is a HDMI connection. OtrumCast allows unlimited guest devices to be authenticated during the guest stay.

As a unique feature of the OtrumCast solution, every connected TV becomes part of the Otrum Digital Signage platform, creating a branded marketing 


“Born in the cloud”

Following Otrum’s strategy of ‘born in the cloud’ software solutions, all set-up, management, monitoring and maintenance takes place above-property in the Otrum web portal. This includes auto-discovery of hardware, remote signal level monitoring, set-up and configuration.

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Otrum Web Demo

Get a feeling with Otrum Enterprise with our web demo portal.



IRS Hospitality Service Otrum

Service is our top-priority so you can focuss on your job ; hospitality. 

A-Z Dilivery

A-Z Installation

  • Free Consultations

  • Hardware Installation

  • Customized User Interface

  • Configuration

  • Quality Checks


Technical Service & Support

  • Quick on-site support

  • Training

  • Managable over distance

  • Data Monitoring


Graphic Management & Support

  • Customized User Interface

  • Portal for hotel staff (if you want)

  • Training

  • Content management

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